Returns Policy

We hope you find your order correct in every respect.
However if you have a query regarding your order, please contact us on 01273 416641 for a returns authorisation.

All goods returned under this provision must be received by us within 7 days of original invoice date.
All products must be returned complete and in there original condition, including packaging, instructions, and accessories.

Be Sure It's Right Before You Use It! We will be happy to make repairs when possible and return the item to you.

Damaged Parcel or Evidence of Theft.
If your parcel was damaged or pilfered in transit, please retain the carton and contents intact. Call our Customer Service Department on 01273 416641 for further instructions.

Special orders are not returnable or refundable without prior authorisation.

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